Privacy policy
Privacy policy for users of iQueue
Revised January 1, 2020
At LeanTaaS, we are committed to safeguarding your privacy. We want you to know how we may collect and use information about you. We will collect and use information only as disclosed in this policy.
This platform privacy statement applies to LeanTaaS online applications (“applications”) that are accessed through computer networks, smartphones, tablets, and other devices. It does not apply to those websites that have their own online privacy statements including the Hospital IQ website www.hospiq.com.
Our applications are not intended for children under 13 years of age. We do not knowingly collect data from children under 13 years of age.
Since we may change this platform privacy statement, we recommend that you check the current version available from time to time. If we make changes to this statement, we will update the “Effective Date” at the top of this page.
1. What information does this Platform Privacy Statement cover?
This platform privacy statement describes how we may collect and use information that we receive about individual end users of our LeanTaaS platform and services.
2. What information do we collect and how do we collect it?
Sometimes you give information directly to us. For example, you might give us your name, email, mailing address, or phone number in creating a user profile or in contact us for support.
We also collect information through cookies. If, for example, if you click Remember Me when you log in to your user account, a cookie will store your username.
We may collect information using cookies or similar technology about
- the device you use to access the platform or to access our applications (for example, we may collect information about the operating system or the browser version and the type of device);
- the IP address and information related to that IP address (such as domain information, your internet provider and general geographic location);
- browsing history in our applications;
- your application use over time;
- and the location of your mobile device (for example, when you use mobile access features of applications).
3. How do we use the information we collect about you?
We may use information we collect about you to
- deliver subscription services;
- recognize you when you return to our platform or use our applications across multiple devices;
- tell you about updates to your account, products, and services;
- update you about new features;
- answer questions and respond to your requests made through the platform;
- improve our platform or applications;
- conduct research and analysis to better understand our application users;
- allow you to give feedback;
- detect and prevent subscription noncompliance and unauthorized activity.
4. How do we share your information?
We may share information only as required or as permitted by law, with
- regulatory authorities, courts, and governmental agencies to comply with legal orders, legal or regulatory requirements, and government requests;
- our clients’ regulatory authorities, and governmental agencies to detect compliance/noncompliance and to protect the rights of LeanTaaS or others;
- our clients, as reasonably requested for purposes of managing their rights and reviewing their use of the platform and applications and compliance with their contractual obligations.
We will not sell information or share information with third-parties for marketing purposes or for reasons other than reasons related to the above.
4. How do we keep and safeguard your information?
We use administrative technical and physical security measures to protect your personal information. These measures include computer safeguards and secured files and facilities. We take reasonable steps to securely destroy or permanently de-identify personal information when we no longer need it. We will keep your information only as long as we must to deliver our products and services, unless we are required by law or regulation, contractual obligation, or for litigation and regulatory investigations.